Our non-profit needs assistance in developing a comprehensive project management system. The primary goal is to break down our operations into well-defined, replicable processes that can be executed independently of any single individual, including myself. This will ensure operational continuity and efficiency. and also easy assigning of jobs to people/volunteers

Key Components, we need, in my opinion,
Process Mapping: We need to identify and document all major activities and workflows within our organization
System Development: Create standardized procedures and protocols for each identified process
Documentation: Develop clear, step-by-step guides and manuals for all operational tasks.
Hopefully, this can help with improved operational efficiency, consistent service delivery and simplified volunteer onboarding

We're seeking a project manager to lead this initiative, applying their expertise in process analysis, system design, and change management. Do you think this will be the first place to start? At this time, this organization has been run by the founder, primarily and there is a growing concern to grow it however we need the structures put in place first.