Transforming Technology Pro Bono

Technology is driving change in every sector.

Yet not all sectors are benefiting equally from the efficiencies and transformation that technology can provide.

Today, every organization needs technology to succeed, regardless of sector. This has increased the demand for technology talent, with 18% growth predicted in tech employment versus 11% in other industries by 2022. While integrating technology is central to capacity building, the social sector is severely behind the for-profit sector in investing in and fully utilizing technology.

• For nonprofits, the median technology budget is < 2% of each organization’s total operating budget.
• Only 66% of nonprofits report including technology in their strategic plans, and a large subset are not measuring the return on these investments.
• Nonprofits are not confident that they have enough skilled staff or training to effectively use technology.

Taproot collaborated with VMware Foundation to explore how we can better address social sector needs with pro bono technical talent. This guide:

1. Introduces two concepts that can break down some of the common barriers to successful technology pro bono engagements.
2. Presents a framework and an assessment tool, drawn from best practices in the technology industry, that can help nonprofits build capacity with pro bono technology talent.
3. Proposes next steps for nonprofits, pro bono consultants, companies, and donors.